Help Center

Confirm you're using the email tied to your InsightSender account and try the password reset link. If you're a new user, ask your admin to resend the invite.

Check that your subscription is active and you're within your monthly generation limits. If you're in compliance mode, make sure pending items aren't blocking the flow.

Re-run image generation or upload a manual image. Ensure the campaign is still in draft or review status before publishing.

Double-check the application password in Settings > WordPress and confirm the user has publishing permissions. We can test the connection for you if needed.

Verify your email integration is connected and that you've selected recipients. Send yourself a test email to confirm delivery.