InsightSender Privacy Policy

Effective date: January 1, 2026

InsightSender is owned and operated by Voov Software. This Privacy Policy explains how we collect, use, and share information when you use our websites, applications, and services (the "Service").

Information we collect

Account data such as name, email address, password, and company details.
Billing and payment data processed by our payment providers.
Content you provide or generate, including prompts, drafts, edits, and compliance feedback.
Contact lists and audience data you upload or sync from CRM or email providers.
Integration data for services like WordPress, email providers, and CRM tools.
Usage, device, and log data such as IP address, browser type, and feature interactions.

How we use information

Provide, operate, and improve the Service.
Generate content and workflow automation outputs.
Send service updates, alerts, and support responses.
Secure the Service and prevent misuse.
Analyze performance and usage trends.

AI processing and content

We use AI models to generate content. Prompts and content may be processed by third-party AI providers in order to deliver the Service. Do not submit sensitive personal information in prompts.

All content is generated by AI, needs to be double-checked for accuracy, may contain mistakes, and should never be taken as financial, legal, or tax advice.

How we share information

With service providers that support hosting, analytics, payment processing, and AI generation.
With third-party integrations you connect (email providers, WordPress, CRM tools).
When required to comply with law or legal requests.
As part of a business transfer or acquisition.

Cookies and analytics

We may use cookies or similar technologies to keep you signed in, remember preferences, and measure site performance. You can adjust browser settings to disable cookies, but some features may not work correctly.

Data retention

We retain information for as long as needed to provide the Service and meet legal or operational requirements. You may request deletion of your account data by contacting us.

Security

We use administrative, technical, and organizational safeguards to protect information. No system is 100% secure, and we cannot guarantee absolute security.

Your choices

Update your profile and account information at any time.
Opt out of marketing emails via the unsubscribe link.
Request access, correction, or deletion of your data.

International users

We may process and store data in the United States or other locations where our service providers operate.

Changes to this policy

We may update this policy from time to time. If we make material changes, we will post an updated version with a new effective date.

Contact

For questions about this policy, contact us at [email protected] or [email protected].